Privacy Policy

FixedMatches.info (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you use our website and services. This policy applies to all users worldwide, including those protected by the EU General Data Protection Regulation (GDPR) and similar regulations.

Information you provide:

• Name and email address (during registration)
• Password (stored securely using hashing)
• User preferences (favorite leagues, categories, timezone, notification settings)
• Saved predictions and dashboard data
• Messages sent through our contact form

Information collected automatically:

• IP address and approximate location
• Browser type, device type, and operating system
• Pages visited, time spent, and referral source
• Cookies and similar tracking technologies (see our Cookie Policy)

Payment information:

• We do not store cryptocurrency wallet addresses or transaction details directly. Payments are processed by NOWPayments. We receive only a payment confirmation (payment ID, amount, status).

We use your personal data to:

• Create and manage your account
• Provide and personalize our prediction services
• Process and manage subscriptions
• Send service-related communications (account updates, subscription reminders)
• Respond to your inquiries and support requests
• Analyze usage patterns to improve our services
• Prevent fraud and enforce our Terms and Conditions

If you are in the EU/EEA, we process your data under the following legal bases:

• Contract performance: To provide our services, manage your account, and process subscriptions
• Legitimate interest: To improve our services, prevent fraud, and ensure security
• Consent: For marketing communications and non-essential cookies (you can withdraw consent at any time)
• Legal obligation: To comply with applicable laws and regulations

We do not sell your personal data. We may share data with:

• NOWPayments: To process cryptocurrency payments (payment data only)
• Hosting and infrastructure providers: To operate our website
• Analytics providers: Aggregated, anonymized usage data to improve our service
• Law enforcement: If required by law or to protect our legal rights

We retain your personal data for as long as your account is active or as needed to provide services. After account deletion, we retain data for up to 30 days for backup purposes, then permanently delete it. Subscription and payment records may be retained longer for accounting and legal requirements (up to 7 years).

Depending on your jurisdiction, you may have the right to:

• Access: Request a copy of the personal data we hold about you
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data (“right to be forgotten”)
• Portability: Receive your data in a structured, machine-readable format
• Restriction: Restrict processing of your data in certain circumstances
• Objection: Object to processing based on legitimate interest
• Withdraw consent: Where processing is based on consent, withdraw it at any time

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

We implement appropriate technical and organizational measures to protect your data, including:

• Encrypted connections (HTTPS/TLS) for all data transmission
• Secure password hashing (bcrypt)
• Token-based authentication for API access
• Regular security audits and updates
• Access controls limiting who can access personal data

While we take security seriously, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

Your data may be processed in countries outside your own. Where data is transferred outside the EU/EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions.

Our services are not intended for anyone under 18 years of age. We do not knowingly collect data from children. If we become aware that a child has provided us with personal data, we will delete it promptly.

We use cookies and similar technologies. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy.

For privacy-related questions, data requests, or complaints, contact us at [email protected].

If you are in the EU/EEA and believe we have not addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority.